$99.00
Join us on January 27, 2025 at 11:00AM CST.
Program Details
A Better Way to Respond to Client/Candidate Resistance
Join us for a webinar on January 27, 2025 at 11:00 AM CST.
Historically, salespeople have referred to client and candidate resistance as “overcoming objections.” However, this language sets the tone for the wrong type of relationship—no one wants to be “overcome.” People do, however, want to feel heard and responded to in a genuine and authentic way. Resistance is a natural part of making business decisions, and your approach to handling it can set you apart from other recruiters in the marketplace.
Every time a candidate or client expresses resistance, it presents a unique opportunity to build trust and add value to the relationship. Resistance is not merely an obstacle; it is a necessary and even essential part of the sales process. It should be viewed as an opportunity to influence, inform, and guide candidates and clients when they have an incomplete or inaccurate perception of you or your services.
This dynamic and interactive sales consulting program includes:
- Exploring the most common types of resistance encountered early in both client and candidate relationships
- Challenging your paradigm about resistance: it is always an opportunity to build a bridge of trust
- Guiding the dialogue and responding more effectively to initial candidate or client resistance
- Engaging the three types of listening when faced with resistance: active, empathic, and strategic
- Probing beyond the obvious to better understand the root cause of the resistance
- Recommending the most effective next steps based on a complete understanding of their resistance
After registering, you will receive a confirmation email with details about joining the webinar.
For More Information Contact:
Rob Mosley, Managing Partner
Email: rob@nextlevelexchange.com
Mobile: 214.680.8657